Customer success manager

About Sharework

We believe that businesses will collaborate more and more in the years to come and we want to be the place where companies can secutely connect and exchange business data. Launched in 2019, Sharework is a SaaS platform (sharework.co) enabling partner companies to share CRM data to build efficient business partnerships.

Our co-founders already had a first successful start-up adventure together (Multiposting, sold to SAP in 2015), and want to go even further with Sharework! We're backed by top-tier VCs (Localglobe, Ventech, Kima, Kernel) and just raised a 3m€ Seed round.

Job description

2020 is gonna be the year of acceleration for Sharework, and as our customer base grow faster and faster (with more than 100 companies currently using our product), we are looking for a Customer Success Manager with a strong entrepreneurial mindset to help us take care of our users.

As a Customer Success Manager, you will work closely with the founders (especially SimonPerrine) and be responsible for: 

  • Guiding our users from the onboarding process.
  • Helping our customers maximize the value they get out of Sharework.
  • Providing and structuring the customer feedback to help the Product prioritize our roadmap.

This job is tailored for you if: 

  • You love interacting with customers
  • You're very organized and rigorous
  • You're not afraid of picking the phone
  • You're versatile and easily adaptable
  • You have a good level in english

Joining us at this stage is a rare opportunity to participate in an ambitious project from the beginning.
You feel like joining the crew? Drop us an email and let’s meet for coffee!

Apply by email here:jobs@sharework.co

Paris, 9e
Full-time position
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